Protecting your privacy is important to Fidgi Communications Inc (hereinafter "Fidgi", "we", "us", "our"). For this reason, we have implemented safeguards and sound management practices for your personal information in accordance with applicable laws, including Bill 25.
This privacy policy (the "Policy"), which should be read in conjunction with the Website Terms of Use and the Services agreements entered into with Fidgi, describes our practices regarding the collection, use, processing, disclosure and retention of Personal Information of our customers, visitors and users.
By using our website https://www.ventefidelite.com/ (the "Website") or by doing business with us, you agree that we may collect, use, process, disclose and retain your Personal Information in accordance with the terms described herein. If you do not agree to abide by and be bound by this Policy, you may not visit, access or use our Website or share your Personal Information with us.
This Policy does not apply to Personal Information of Fidgi's employees, representatives and consultants, or any other person affiliated with Fidgi, or to any information that does not constitute Personal Information as defined by applicable law.
Purpose of this Policy
This Policy tells you what personal information we collect by technological means, how we process it, and when we need to disclose it to subcontractors or third parties.
The term "personal information" refers to any information about a natural person that reveals, directly or indirectly, something about that person's identity, characteristics or activities. Examples include your name, date of birth, personal e-mail address, financial information and personal identification numbers.
How to contact us
Any questions, comments, requests, concerns, exercise of rights or complaints regarding this Privacy Policy should be directed to our Privacy Officer at the following coordinates:
Email: info@fidgi.ca
Address: 257 rue des Topazes, Boischatel Québec G0A1H0, Canada
Consent to the collection of personal information
Your privacy and the confidentiality of your data are important to Fidgi. That is why this privacy policy tells you what information we collect electronically and for what purposes, the means we use to collect it, how we process it, and when we need to communicate it to subcontractors or third parties, confidentiality and security measures, as well as your rights in relation to your Personal Information.
By providing us with Personal Information, you authorize Fidgi to proceed with the collection and processing of your Personal Information that is necessary to offer you our services. Please note that you are always in control of your Personal Information and that you may refuse to allow us to collect Personal Information about you. To do so, simply let us know or tell us when the information is collected on paper, verbally or in the presence of a member of our staff. You can also inform our Customer Service department about information collected by electronic means and tell us that you do not want it collected. In this case, we may not be able to serve you.
The consent you give us to collect or process your personal information may be withdrawn at any time. We will respect your choice in accordance with our legal obligations.
In the course of our activities, we collect and use Personal Information in specified ways such as:
Personal information collected
In the course of our activities, we may collect, process and use various types of personal information. We strive to limit the collection of personal information to that which is necessary to provide our services to you or that which is permitted by law.
In the course of our business, we collect personal information considered sensitive, such as biometrics, when it is strictly necessary for our operations. In such cases, we ensure that we have your express consent to do so, in accordance with the law.
The personal information we collect includes :
Via our website and any other electronic means or site:
When you interact with us:
Use of personal information
Generally speaking, we use your personal information only for the purposes permitted or required by law or for the following purposes:
We will always respect the purposes for which we have collected your personal information. If we wish to use or disclose your personal information for other purposes, we will seek your consent, except as permitted by law.
Individuals under the age of 14
We do not knowingly collect or use personal information from individuals under the age of 14. If you are under 14 years of age, you must not provide us with your personal information without the consent of your parent or guardian.
If you are a parent or guardian and become aware that your child has provided us with personal information without consent, please contact us as set out in the "Contact Us" section to request that we delete that child's personal information from our systems.
Disclosure of personal information
In the course of our activities, we make your personal information available to our employees, consultants or agents whose duties so require.
While we try to avoid sharing your personal information with third parties, we may use service providers to perform various services on our behalf, such as IT management and security, marketing, and data analysis, hosting and storage. We also share your personal information with dealers so that they can see you for appointments. In these circumstances, we provide only the personal information necessary to fulfill their mandate, and we undertake to ensure that the principles set out in this Policy are respected.
In addition, these service providers provide us with sufficient guarantees that they have implemented adequate safeguards to protect your personal information before it is processed or disclosed to them. When our service providers no longer need your personal information, we ask them to destroy this data in an appropriate manner.
The personal information we collect and store remains protected and is securely hosted on servers that may be located outside Quebec, including in Canada.
We may also share, transfer or communicate, strictly in accordance with this Policy, your personal information with third parties when required by law or as part of a business transaction involving the sale, transfer or assignment, in whole or in part, of Fidgi or our assets. In such cases, and if the business transaction is completed, we will inform you before your personal information is governed by another privacy policy.
We do not sell, trade or otherwise disclose your personal information to third parties, subject to exceptions provided by law.
Retention of personal information
Subject to applicable law, we retain your personal information only as long as necessary for the fulfillment of the purposes for which it was collected, unless you consent to your personal information being used or processed for another purpose. After that time, your personal information will be destroyed or securely anonymized.
For more information on how long your personal information is retained, please contact us as indicated in the "Contact Us" section.
Rights regarding personal information
You have the following rights:
To exercise any of these rights, please contact us as indicated in the "Contact us" section.
Protection of personal information
Fidgi has implemented physical, technological and organizational security measures to adequately protect the confidentiality and security of your personal information against loss, theft or any unauthorized access, disclosure, reproduction, communication, use or modification. These measures include the use of an SSL protocol, computer back-up, the use of firewalls, access control to our offices and equipment, the implementation on our Website of a secure connection between your device and our server, making Fidgi employees aware of this Policy, obtaining their commitment to comply with it and to respect the confidentiality of your personal information, as well as the adoption of a governance system aimed in particular at the secure retention and destruction of your personal information.
In addition, we restrict access to your personal information to those employees who need it to perform their duties. These people only have access to the information they need to perform their duties.
Despite the adoption of such measures, we cannot guarantee the absolute security of your personal information. If you have reason to believe that your Personal Information is no longer secure, please contact us immediately as indicated in the "Contact us" section.
Limitation of liability
Fidgi undertakes to take all reasonable steps to ensure a level of confidentiality and security of Personal Information that complies with technological standards appropriate to its sector of activity.
Notwithstanding the foregoing, you declare that you understand and acknowledge that no computer system offers absolute security and that there is always a degree of risk involved in transmitting Personal Information over the public network that is the Internet.
You agree that Fidgi cannot be held responsible for any breach of confidentiality, hacking, virus, loss, theft, misuse or alteration of Personal Information transmitted or hosted on its systems or those of a third party. You also waive any claim in this regard, except in the case of gross negligence or wilful misconduct on the part of Fidgi. Accordingly, you agree to hold Fidgi and its officers, directors, affiliates and business partners harmless from any damages of any kind, whether direct or indirect, incidental, special or consequential, arising out of or in connection with the use of your Personal Information.
In the event of a breach of confidentiality or security of your Personal Information that presents a high risk to your rights and freedom, you will be notified of such breach as soon as possible, and Fidgi will take the necessary steps to preserve the confidentiality and security of your Personal Information.
Cookies
We use cookies and similar technologies (collectively, "Cookies") to help us operate, protect and optimize the Website and the services we offer. You can set your browser to notify you when Cookies are set on your visit to the Website, so that you can decide in each case whether or not to accept the use of some or all Cookies.
Among the Cookies we collect via our Website are the following:
Updating this Policy
We reserve the right to modify this Policy at any time in accordance with applicable law. In the event of a change, we will post the revised version of the Privacy Policy, update its effective date, and provide notice of the update on the home page of our Web Site. The notice will indicate the date of its publication, the general purpose of the changes made and the date on which the changes take effect.
We encourage you to review this Policy whenever you access our Web Site to stay informed about our safeguards and practices for handling your personal information.
If you do not agree to the new terms of the Privacy Policy, please do not continue to use our Web Site and services. If you choose to continue using our Web Site or services after the new version of our Policy becomes effective, your use of our Web Site and services will be governed by the new version of the Policy.
This Policy was last updated on November 29, 2023.
Welcome to the Fidgi Communications Inc. website!
These terms of use (the "Terms of Use") are a binding legal agreement between you and Fidgi Communications Inc. (the "Parties"), which governs your access to and use of the website (https://www.ventefidelite.com/) and the services offered therein (the "Website"). This agreement is effective the moment you access the Website and remains in effect until terminated by either Party in accordance with these Terms of Use or any other agreement you may have entered into with us, as applicable. By accessing or using the Website, you acknowledge that you have read and understood our Terms of Use and agree to be legally bound by them, our Privacy Policy and our Cookie Usage Policy (collectively, the "Agreement"), in addition to complying with all applicable laws and regulations. If you do not accept these Terms of Use, you are not authorized to access or use the Website or the services offered therein.
When used in these Terms of Use, the words "Fidgi", "we", "us" and "our" refer to Fidgi Communications Inc. including its representatives, directors and employees, with whom you are entering into this Agreement. The terms "you" or "your" refer to the person accessing or using the Website, whether as a visitor or user. If you are entering into this Agreement on behalf of a legal entity, you represent that you have the authority or power to bind such legal entity to this Agreement, in which case "you" or "your" refers to such legal entity.
1. PRIVACY POLICY
Our privacy policy (https://www.fidgi.ca/blank-2), which describes, among other things, our personal information handling practices (the "Privacy Policy"), is incorporated herein by reference and forms an integral part of this Agreement.
2. MODIFICATIONS
By accessing or using the Website, you acknowledge and agree that these Terms of Use may be modified in accordance with the provisions set forth below and are invited to consult them regularly.
We reserve the right to update and modify the Terms of Use at any time and without notice. In the event of a change, we will post the updated version of the Terms of Use on our Website and update the version number and date of the last update appearing in the footer of the document. We therefore encourage you to check our Terms of Use when you visit the Website to obtain timely notice of updated Terms of Use. If you do not agree to the updated Terms of Use, please do not continue to use our Website. Your continued use of or access to our Website following the posting of updated Terms of Use will constitute your acceptance of such updated Terms of Use.
3. CONTENT
For the purposes hereof, "Content" means all materials and content made available to users on the Website, including notices, guidelines, communications, text, RSS feeds, graphics, images, illustrations, audiovisual works, multimedia elements, photographs, videos, music, sound recordings, policies, documents, software, information, data and any other work, including the manner in which such Content is presented.
Third-Party Content - Content accessed or available on the Website or via the Internet may be owned by third parties ("Third-Party Content") and protected by intellectual property rights, including copyrights and trademarks, or other proprietary rights and laws. Nothing in your use of the Website or in these Terms of Use grants you any right, title or interest in such Third Party Content, except for the right to use the Website granted to you in accordance with the Terms of Use.
Third Party Websites - The Website may contain links to Third Party Content available on independent third party websites (the "Third Party Websites"). These links are provided as a convenience only. Fidgi is not responsible for the Third Party Content or the quality, safety, availability, completeness, accuracy, legal compliance and policies or practices of such Third Party Websites. We do not endorse Third Party Websites and make no representations about them or their content. If you choose to access a Third Party Website linked from our Website, you do so at your own risk.
4. INTELLECTUAL PROPERTY AND OTHER PROPRIETARY RIGHTS
Fidgi Content - Unless expressly stated otherwise, all right, title and interest in and to the Web Site and all Content, URLs, domain names, source codes, processes, trademarks, trade names, logos, product and service names, works or other copyrightable subject matter, whether registered or unregistered, recognized by applicable law, including (a) any improvements or modifications to any of the foregoing, (b) any application for registration or renewal of the foregoing and (c) licenses and sublicenses to third party intellectual property (collectively, the "Fidgi Content") as well as all derivatives, translations and updates of the Fidgi Content, are the exclusive property of Fidgi and are protected by copyright, trademark or other proprietary rights and laws. All rights not expressly granted herein are reserved by Fidgi.
License - Subject to your compliance with the Terms of Use and any other agreement between you and us, Fidgi grants you, for your personal use only, a limited, non-exclusive, non-transferable, revocable, royalty-free license to access and use the Website and its Content during the term of this Agreement. Nothing in this Agreement grants you any right, title or interest in or to the Fidgi Content, other than the limited right to access and/or use the Website in accordance with these Terms of Use. You may not copy, modify, disassemble, reproduce, adapt, sell, resell, compile or extract any Content, in whole or in part, by any means, and in any media, existing or future, including translating the Content into any other language, except as expressly permitted by these Terms of Use. Any other use of Fidgi Content is strictly prohibited and constitutes a violation of Canadian intellectual property laws or other applicable property rights and laws. Fidgi will enforce its intellectual property rights to the fullest extent of applicable law.
5. ACCEPTABLE USE POLICY
Acceptable Use - You must use the Web Site and its Content only for lawful purposes and in accordance with the rules set forth in this section. If at any time you become aware of a violation of these Terms of Use by any person or entity, you agree to notify us immediately so that we may investigate and, if appropriate, stop or remedy such violation.
Prohibited Uses - Without limiting the generality of the restrictions set forth below, you agree not to do or permit, directly or indirectly, any of the following in connection with the Website:
(i)publish, download, translate, use, upload, reproduce, distribute or otherwise transmit any Content that:
is defamatory, infringing or illegal;
is inappropriate, profane, degrading, obscene, indecent or contains information without appropriate or legally required access controls (which controls will not be our responsibility);
gives rise to civil liability or infringes our rights or assists someone else in infringing our rights or those of third parties, including copyright infringement, invasion of privacy, trademark infringement or defamation;
constitutes threats, harassment, intimidation, abuse or any conduct that violates the rights of others;
constitutes a criminal offense, or participates in or assists others in committing a criminal offense;
contains a virus, ransomware, Trojan horse, worm, spyware or any other malicious program or software, including web scraping tools.
constitutes unauthorized or unsolicited commercial communications, junk or bulk communications or other “spam” (whether or not using electronic messaging services, including instant messaging, blogging or comment spam) or is otherwise massive or unsolicited;
(ii) disrupt, disable or threaten the integrity, operation or security of the Website;
(iii) probe, scan or test the vulnerability of the Website or breach its security measures;
(iv) disable or circumvent any access control measures or processes or procedures relating to the Website;
(v)sublicense, share, resell, reproduce, copy, distribute, redistribute or exploit for commercial purposes any portion, use of or access to the Website, unless you have first obtained our express permission to do so;
(vi)extract, gather, collect or store personal information of third parties without their explicit consent.
Appeal — Without limiting any other rights we may have and subject to any agreement entered into between you and us, Fidgi may, without notice, suspend, restrict or terminate your access to and use of the Website and take any other action we deem appropriate if, in our sole and absolute discretion, we determine or believe that you have violated any provision of the Terms of Use.
6. EXCLUSION OF WARRANTIES
USE OF THE WEBSITE AND ITS CONTENT IS PROVIDED WITHOUT WARRANTY OR REPRESENTATION OF ANY KIND, INCLUDING AS TO CONNECTIVITY, PERFORMANCE, OPERATION, AVAILABILITY, RELIABILITY, TIMELINESS, SECURITY, QUALITY, THE CAPACITY OR ACCURACY OF THE WEBSITE AND CONTENT. IN NO EVENT SHALL FIDGI BE LIABLE FOR ANY DELAYS, INTERRUPTIONS, ACCIDENTAL FAILURES, SERVICE FAILURES OR OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET, ELECTRONIC COMMUNICATIONS, TELECOMMUNICATIONS NETWORKS OR OTHER SYSTEMS OR NETWORKS THAT ARE OPERATED BY THIRD PARTIES OR BEYOND OUR REASONABLE CONTROL. FIDGI EXPRESSLY DISCLAIMS ALL CONDITIONS, WARRANTIES AND REPRESENTATIONS, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE.
7. LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER FIDGI NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE WEBSITE OR ANY CONTENT SHALL BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING DAMAGES ACTUAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL, INCLUDING LOST PROFITS, LOSS OF DATA, LOSS OF CUSTOMER, SERVICE INTERRUPTIONS, COMPUTER DAMAGE OR SYSTEM FAILURES, ARISING OUT OF OR IN CONNECTION WITH (i ) THESE TERMS OF USE AND YOUR USE OR INABILITY TO ACCESS OR USE THE WEBSITE, ITS CONTENT AND THE SERVICES OFFERED THEREIN, EVEN IF FIDGI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THESE LIMITATIONS OF LIABILITY AND DAMAGES ARE FUNDAMENTAL ELEMENTS OF THE BARGAIN BETWEEN YOU AND FIDGI. IF APPLICABLE LAW DOES NOT ALLOW ONE OR MORE OF THE LIMITATIONS SET FORTH IN THESE TERMS OF USE, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.
8. COMPENSATION
To the maximum extent permitted by applicable law, you agree to defend, indemnify and hold Fidgi harmless from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, charges or fees (including any fees reasonable legal and accounting) arising from or in connection with: (i) your violation of these Terms of Use, (ii) any breach or default arising from your use of the Website and its Content or (iii) your violation of any law or any regulation or third party right such as intellectual property or privacy rights, other than as expressly permitted hereunder.
Fidgi reserves the right, in its sole discretion and expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You also agree to cooperate fully and reasonably in the defense of any claim, if any.
9. APPLICABLE LAW This contract and other policies available on the Website will be governed and interpreted in accordance with the laws of the province of Quebec. All disputes, claims and proceedings arising out of or relating to these Terms of Use will be resolved or decided in Quebec, Canada. You submit and accept the exclusive jurisdiction and jurisdiction of the courts of the province of Quebec and the federal courts located in the province of Quebec.
10. CONTACT US Any questions or comments regarding the Terms of Use, the Website or our services, including reports of non-working links, must be submitted in writing to the following address: info@fidgi.ca